{"id":2649,"date":"2025-03-31T23:19:41","date_gmt":"2025-03-31T21:19:41","guid":{"rendered":"https:\/\/www.medireport.net\/?page_id=2649"},"modified":"2025-05-15T19:07:27","modified_gmt":"2025-05-15T17:07:27","slug":"demandes-de-support","status":"publish","type":"page","link":"https:\/\/www.medireport.net\/fr\/demandes-de-support\/","title":{"rendered":"Demandes de Support"},"content":{"rendered":"\n<section class=\"wp-block-mkl-section-block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-webblack-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--30)\"><strong>Assistance Support<\/strong><\/h1>\n\n\n\n<p class=\"max500 has-webblack-color has-text-color wp-block-paragraph\">Besoin d&rsquo;assistance technique ? <br>Contactez notre \u00e9quipe Support.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"322\" height=\"312\" src=\"https:\/\/www.medireport.net\/wp-content\/uploads\/2023\/07\/partner-with-medireport.webp\" alt=\"\" class=\"wp-image-1343\" srcset=\"https:\/\/www.medireport.net\/wp-content\/uploads\/2023\/07\/partner-with-medireport.webp 322w, https:\/\/www.medireport.net\/wp-content\/uploads\/2023\/07\/partner-with-medireport-300x291.webp 300w\" sizes=\"auto, (max-width: 322px) 100vw, 322px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-79e98bbe wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns has-normal-font-size is-layout-flex wp-container-core-columns-is-layout-19f7e857 wp-block-columns-is-layout-flex\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-4145d225 wp-block-column-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<p class=\"wp-block-paragraph\">Pour toute demande d&rsquo;assistance support, nous vous invitons \u00e0 s\u00e9lectionner le canal de communication adapt\u00e9 \u00e0 votre besoin.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Demandes non urgentes<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"line-height:1.4\">(requ\u00eates SQL, statistiques, personnalisation de mod\u00e8le de rapport&#8230;), <strong>nous vous invitons \u00e0 utiliser notre formulaire de contact en ligne sur le portail Support.<\/strong> <br>En quelques clics, d\u00e9posez votre demande \u00e0 tout moment et suivez son avancement gr\u00e2ce \u00e0 un num\u00e9ro de ticket. Ce canal nous permet un traitement plus efficace et structur\u00e9 de votre demande.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-20959078 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-vivid-cyan-blue-to-vivid-purple-gradient-background has-background wp-element-button\" href=\"https:\/\/medireport.atlassian.net\/servicedesk\/customer\/portal\/21\" target=\"_blank\" rel=\"noreferrer noopener\">Acc\u00e9dez au portail Support<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Demandes urgentes<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"line-height:1.4\"><strong>En cas de panne urgente<\/strong> <strong>(panne critique bloquant l&rsquo;utilisation du logiciel, probl\u00e8me de connexion&#8230;) veuillez nous laisser un message vocal <\/strong>avec vos coordonn\u00e9es compl\u00e8tes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le nom de votre \u00e9tablissement,<\/li>\n\n\n\n<li>Un num\u00e9ro de t\u00e9l\u00e9phone o\u00f9 vous joindre,<\/li>\n\n\n\n<li>Une br\u00e8ve description de la panne.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-left contact has-webblack-color has-text-color has-link-color wp-elements-a611f587828be2617006ff703466537d wp-block-paragraph\"><strong>Support technique<\/strong> : <\/p>\n\n\n\n<p class=\"has-text-align-center contact has-webblack-color has-text-color has-link-color wp-elements-edfe18cf097a0556961f983f46176ca5 wp-block-paragraph\"><a href=\"tel:+33160950915\"><span class=\"wp-block-button__link has-vivid-cyan-blue-to-vivid-purple-gradient-background has-background wp-element-button\" style=\"width: auto;\"> <strong>+33 (0)1.60.95.09.15<\/strong><\/span><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous vous rappellerons dans les plus brefs d\u00e9lais pour r\u00e9soudre le probl\u00e8me.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div style=\"height:7.5rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2649","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - 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