Support Assistance
Need technical assistance?
Contact our Support team.
For all support requests, please select the communication channel best suited to your needs.
French Technical Support
For non-urgent requests
(SQL queries, statistics, report template customization, etc.), please use our online contact form on the Support portal.
With just a few clicks, you can submit your request at any time and track its progress by means of a ticket number. This channel enables us to process your request more efficiently and in a more structured way.
In the event of an urgent breakdown (critical breakdown blocking the use of the software, connection problem, etc.) please leave us a voice message with your full contact details:
- The name of your center,
- A telephone number where you can be reached,
- A brief description of the problem.
Technical support:
We will call you back as soon as possible to resolve the problem.